Missing My Suitcase in Firestorm

Posted on Dec 6, 2016 in BlogsCustomer ServiceNewsTech BlogUncategorizedViewers

I have been asked about this a few times recently and after some searching have found the answer in a forum How to get your My suitcase folder back Many thanks to Brayla Sana for this information Sometimes you cant see your “my suitcase” folder in your inventory. This is where you put items you want […]

Firestorm Viewer

Posted on Oct 15, 2016 in NewsTech BlogViewers

We have experienced some problems with the new Firestorm (FS) Viewer(4.7.9) in the last week where people have not been able to set home. This is a know bug in FS and has been resolved in version 4.7.10 but this has not yet been released. So if you have this problem use another viewer to […]

[COMPLETED] Grid Maintenance

Posted on Jul 3, 2016 in NewsUncategorizedViewersWorld

UPDATE: Grid restart is complete, all regions are online and ready!  

Firestorm Voice Issue……

Posted on Apr 15, 2014 in Viewers

In the past we’ve asked our community to disable voice if they were using the Firestorm viewer on 3rd Rock Grid. Recently, We have made some changes to our configuration to lessen the issues when using Firestorm with voice on our grid. Please continue to use the Firestorm viewer with voiced turned on, unless there […]