Category: News

Hurricane Dorian is not threatening our data center any longer. As a precaution we took the grid offline Monday 3PM SLT, but now we are back online again. Sorry for any inconvenience this may have caused.

Due to a power issue in our data center, the grid’s asset database got corrupted. It will take some time (hours) to repair this. The grid will be offline during this time. Sorry for the inconvenience.

Please note that on Tuesday, June-04 at 6 pm grid time we planned a full restart. This means that the grid will be unavailable for up to 2 hours.

Apologies for any inconvenience this may cause.

Part of our Geode top-up system has broken down. Please continue to order your geodes on our website, but expect a delay of 24 hours max before the Geodes appear on your account and in-world.

We hope to correct the problem in the coming days.

In line with new General Data Protection Regulation, we have created a Privacy Policy that tells you which personal data we collect, why we do that, and what your rights are.

When you use our Service(s) on or after 25 May, 2018 you will be agreeing to our updated Terms and Conditions and the Privacy Policy that is part of it.

Check our website (www.3rdrockgrid.com) for more details.

Our Terms of Service (TOS) have been updated and improved. The new Machinima and Snapshot policy, and the new Privacy Policy are part of the new TOS.

Also a number of policies published earlier in separate documents are now integrated in this new TOS.

These new Terms of Service offer a complete and robust framework of do’s and don’ts that give you a clear picture of the boundaries of our Service.